Gift Card Terms and Conditions

  1. House and Stock (Instorage Ltd) gift cards and e-gift cards 
  2. You can redeem the House and stock gift card or E-Gift card in store, over the telephone or online at Houseandstock.com as part or full payment for any item within our range. To redeem a gift card in reference to using self storage please speak to a member of our team to process the transaction.
  3. You cannot use a gift card or e-gift card to discharge indebtedness in respect of an account card or credit card, nor can they be used for the purchase either directly or indirectly of any financial product or service.
  4. Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards.
  5. The gift card will expire 12 months from purchase. We will not refund any balance remaining and we will invalidate the card.
  6. Gift cards can be purchased in our shop with a minimum value of £1 (£10 online). Gift cards and e-gift cards have a maximum value of £1000.
  7. Gift cards and e-gift cards cannot be exchanged for cash. We do not give change or refunds on gift cards or e-gift cards.
  8. If you are using a gift card or e-gift card online and the total order value is less than the value of the card, any balance will remain on the card and may be applied to future purchases, provided that the card has not expired.
  9. Where goods you have purchased with a gift card or e-gift card in our shops are subsequently exchanged for goods of a lower price or returned, monies owing will be refunded to a gift card.
  10. If you return an item bought online using a gift card or e-gift card, usually we’ll refund the amount to an e-gift card. You can also return the item in store. This does not affect your statutory rights.
  11. If you place an order at Houseandstock.com using a gift card or e-gift card and subsequently cancel the order before delivery, monies owing will be refunded to your gift card or e-gift card. This does not affect your statutory rights.
  12. We reserve the right to refuse to accept a gift card or e-gift card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.
  13. We reserve the right to amend the gift card and e-gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so